Enchanted Nutcracker. Handmade Glass Christmas ornament.

Blubom 2025 Pre-Order Terms and Conditions

Thank you for choosing Blubom! Please read the following terms carefully before placing a pre-order with us. By submitting a pre-order, you agree to be bound by these terms.

1. Pre-Order Overview

Pre-orders allow customers to reserve products before they become available for general sale. When you place a pre-order, you are securing your item ahead of time and acknowledging that the product is not yet ready to ship.

2. Payment

All pre-orders must be paid in full at the time of purchase. This secures your item and ensures it will be fulfilled once it becomes available. 

3. Estimated Shipping Time

Estimated shipping dates are provided on each product page and are subject to change. We strive to meet our timelines, but cannot guarantee exact delivery dates due to factors beyond our control, such as production delays or shipping disruptions.

4. Order Changes & Cancellations

within 7 days of placing the order.

5. Shipping

Pre-order items will ship as soon as they are available. If your order includes both pre-order and in-stock items, they may be shipped together once the pre-order item is ready. To receive in-stock items earlier, please place a separate order.

6. Returns & Refunds

Pre-order purchases are final sale and non-refundable unless the product is defective or damaged upon arrival. If your item is defective, please contact us within 7 days of delivery with photos and a description of the issue.

7. Product Availability

If we are unable to fulfill your pre-order, you will be notified and offered a full refund or an alternative product.

8. Contact

If you have any questions regarding your pre-order, feel free to contact us at: orders@blubom.com

We take great care to ensure the safety of your purchased ornaments. Each item is carefully wrapped in appropriate protective materials and then placed in sturdy packaging to prevent damage during delivery.

Check out our packaging here

on business days within 5 days of placing the order.
Delivery time:
UPS Standard – from 4 to 10 business days.

Global Express by Polish Post – from 6 to 10 business days.

lease note that delivery times may change due to various factors, and these are the times declared by the courier companies.

Our store uses the Judge.me Reviews app to collect product feedback. We send automatic review requests to customers after they make a purchase. Reviews marked with the “Verified Buyer” label are confirmed to be from users who purchased the item. Reviews without this label may come from users who did not complete a transaction. All submitted reviews are reviewed and moderated to prevent spam or offensive content, but we do not alter their content.